The best tour operators in the world: 2023 Readers' Choice Awards
It’s been a challenging few years for tour operators but the names below are in it for the long haul (as well as the short and medium), honing itineraries and managing expectations. So who prepared your travel documents this year? Red Savannah and Black Tomato scored highest for first-hand knowledge, and Exodus Adventure Travels and Abercrombie & Kent for on-the-ground support. But when it came to all-round endeavour, Scott Dunn and The Turquoise Holiday Company were leaders of the pack. Both report a surge of interest in Asia, as well as multi-generational travel, solo adventures to Namibia, Bhutan and Mexico, and authentic experiences such as outback stations in Australia and bear lodges in Canada.
These are the best tour operators in the world, according to the 2023 Readers' Choice Awards. The scores below are percentages representing overall average levels of satisfaction.
The best general tour operators in the world 2023
15. Cox & Kings. Score 88.00
14. Hayes & Jarvis. Score 89.44
13. Carrier. Score 90.73
12. Simpson Travel. Score 91.48
11. Kuoni. Score 92.82
10. Mr & Mrs Smith. Score 93.29
9. Kensington Tours. Score 94.14
8. Audley Travel. Score 94.77
7. Original Travel. Score 95.44
6. Cazenove + Loyd. Score 95.92
5. The Ultimate Travel Company. Score 96.75
4. Abercrombie & Kent. Score 97.12
3. Elegant Resorts. Score 97.39
2. Red Savannah. Score 97.96
- The Turquoise Holiday Company. Score 98.42
The best travel specialists in the world 2023
15. Wild Frontiers. Score 94.81
14. Martin Randall Travel. Score 95.17
13. Intrepid Travel. Score 95.40
12. Wilderness. Score 96.54.
11. Inntravel. Score 96.88
10. Oxford Ski Company. Score 97.15
9. Kirker Holidays. Score 97.47
8. andBeyond. Score 97.61
7. Ampersand Travel. Score 97.65.
6. InsideJapan Tours. Score 97.79
5. Steppes Travel. Score 97.88
4. Black Tomato. Score 98.03
3. Exodus Adventure Travels. Score 98.15
2. Healing Holidays. Score 98.35
- Scott Dunn. Score 98.70
